Working Hours
  • Mon 7:30AM - 5:00PM
    Tue 7:30AM - 5:00PM
  • Wed 7:30AM - 5:00PM
    Thu 7:30AM - 5:00PM
  • Fri 7:30AM - 5:00PM
    Sat Closed
  • Sun Closed
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815-399-2886 | 3427 E State St Rockford, IL 61108

CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at TJ's Auto Center Inc is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At TJ's Auto Center Inc we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


What Our Customers Are Saying

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The business always does a great job and takes care of him. They are very polite.

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We brought an older Buick my son drives...it needed a new sensor..we called at 9am; it was towed in and fixed by 3!

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Dependable, caring. We have confidence in the work TJ's does with our family's vehicles.

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Going to Tjs is a real delight. I have been a regular customer since I moved to Rockford 4 years ago. You can't go wrong at Tj's!!

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I always trust the advice and service I receive.

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As always, no complaints on my visit. All my questions were answered in detail.

  • ACDelco
  • ASE (Automotive Service Excellence)
  • Rockford IL
  • Wix
  • Walker
  • Champion
  • Moog
  • Gates
  • Monroe
  • TECH-NET Professional Auto Service - Trans
  • Car Care Aware
  • Call Us For Service: 815-399-2886